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Van Bortel Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
VanBortel Ford is a great place to buy a car! I was able to get an extremely fair price on my trade-in! I also managed to get the financing I wanted with a low interest rate and a payment I could afford. The salesperson, Claxton, was dedicated to helping me find a car that would check off all my needs. I will come back to VanBortel in the future.
This is my second vehicle from Van Bortel. Sales and customer service are top notch.
Excellent customer service
Great place to buy a new Ford !!!!
My wife and I have purchased and leased our cars from Van Bortel for the past 10+ years and one of the main reasons is the after the sale service. Nothing but great things to say about the company from the start of the shopping process all the way through the years of owning the vehicles.
I had the pleasure of working with Steve Miller to purchase a car yesterday. His commitment to providing the best experience to his customers is second to none. He is thoughtful, patient, knowledgeable, professional, and an all around nice guy. Thank you for making everything perfect.
VanBortel made the buying process easy. Leo our salesperson made the experience easy. Mark was patient in explaining electric vehicles to us when we took delivery. Highly recommended.
Excellent as always. Allen Hawkins and staff the best!
This is the 4th vehicle I Have purchased through Van Bortle Ford. My salesman, Dan Happ was very friendly, knowledgeable, and made my purchase fun and easy!
I called Dan inquiring about getting a used yellow ford ranger. He met with me and called me a couple days later. Very professional and punctual.
Dan was great to work with, he made everything simple. Across the board the communication and ease of putting a deal together was exceptional.
Easy to work with, no lollygagging, a great feeling of being a valued customer!
After looking at vehicles at several different dealerships, we ended up here. Dwayne was an incredible sales person-- excellent communication, kind, patient, and very personable. There was absolutely no pressure, no gimmicks, nothing. He stood out among the rest of the car salesman we had talked to that day! He made the process as painless as possible. The business person, Jake, was also exceptionally friendly! Finally, we had one tiny issue with the vehicle and needed to bring it in real quick. Kristen was absolutely attentive and professional, and had the issue taken care of immediately. I HIGHLY recommend shopping here for your next vehicle!
As always, the best service at the best price!
We have been loyal customers at Vanbortle Ford for over 25 years. Kitty Vanbortle and her Team consistently exceed customer satisfaction in all categories. Service manager Tom Anne goes above and beyond to ensure you are totally satisfied with your experience in the service department. He greets you with a smile and leaves you with a smile. Vanbortle Ford is a world class dealership.
VanBortel Ford offers a "Quick Lane" for simple services such as brakes, oil change, tire issues, etc. It's great! You can get there early and wait or drop it off for the day. There is no need for an appointment, and the turnaround is quick. Have a cup of coffee and a snack while you wait. It was my first time and I was very pleased. The staff was excellent and personable as well.
Van Bortel has friendly and knowledgeable sales people with no pushy commitments. The service department is always friendly and have good communication during the services performed and needed.
Very professional. Nice dealership. More class than others. No pressure tactics.
Kept looking until they found and fixed the issue. A Ford dealer told me “ there was nothing wrong”, (I love being gaslight). Great team, great service, respectful and customer focused! Highly recommend
My first experience was in their parts supply-. Very knowledgeable staff. Two service visits , Warranty Maintenance/inspection - staff did their best to get me in their fast lane. Scheduled appointment for recall- in and out in an hour.
Very pleased with Kitty VanBortel, her Service Manager, Tom. and Derrick and Craig, who always got back to me regarding the status if the repairs and estimated time of completion. Thank you so very much!
Easy to work with, No high pressure
Communication is the best part. The status of my truck was never in question. I received updates throughout.
Excellent Service!! Great Job!!
Very easy dealership to work with. No pressure. Didn’t try to sell me on anything I didn’t need.
Welcome to Van Bortel Ford
Ford dealership in East East Rochester, NY
If you want to get around Geneva, Avon, or Buffalo in a world-class Ford automobile, Van Bortel Ford, Inc is the only dealership you should visit. We are located in East Rochester, and since 2001 we have provided East Rochester car consumers with an outstanding selection of vehicles and first-rate services. Find out how we make the car-buying process easier and more enjoyable and check out some of the best models in our inventory.
Exceptional Ford Inventory
If you need to pick out your next car, once you discover our exciting selection of vehicles, you'll want to come straight to our dealership. For starters, we keep in stock the newest, most dependable Ford vehicles on the market. From rock-solid pickup trucks such as the F-150 to feature-filled SUVs such as the Explorer, our inventory is full of high-end automobiles that we're sure you're going to love.
Van Bortel Ford, Inc is also your go-to destination for dependable and wallet-friendly used automobiles. On our lot, you'll find a variety of quality makes and models that should make getting around your town much easier. We even have an excellent selection of commercial vehicles that are the perfect option for your small business. One of our sales professionals is ready and waiting to show you around our lot and help you select the new, used, or commercial vehicle that best matches your needs.
Financing Services
Applying for a loan is the part of the car-buying process that people tend to worry about the most. When you shop with us, the loan application process will be easy, thanks to our experienced financing team.
One of our finance professionals can sit down with you to discuss your finances and help you apply for a loan so that you can purchase the quality car that you deserve. If you don't have time in your schedule, we have several tools on our website that can help you get your financing in order. You can apply for financing, value your trade-in, and estimate your monthly payments from the convenience of your own home.
The Best Parts and Service
As a car owner, you want to know that your vehicle will always run the way that you need. If you've noticed some performance issues with your automobile, or you need to schedule a regular tune-up, you can get help from our top-notch parts and service department.
When you need a part for a repair, our team can help you find the right part for your car and then install it quickly and correctly. Our experienced mechanics are also your best resource for ongoing vehicle maintenance, including tire rotations, oil changes, and more. When you work with our team, your automobile will be in the right hands.
Visit Our Lot
Van Bortel Ford, Inc is the top new and used car dealer in East Rochester, and we can help you find an automobile that you'll have fun driving around Buffalo, Geneva, and Avon every day. Take a trip to our lot to browse our selection of vehicles, or find your perfect model using our website.
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71 Marsh Rd. - East Rochester, NY 14445