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Van Bortel Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
I called Dan inquiring about getting a used yellow ford ranger. He met with me and called me a couple days later. Very professional and punctual.
Van Bortel Ford made my buying experience a pleasure. Everyone is super friendly and helpful the minute you arrive.Steve Miller was my salesperson and he did a fantastic job. Steve always returned my calls, and answered any questions I had. I would also like to thank Mark the technology person who went over all the features of my new vehicle. He said if I have any questions to call him and he will help me. Van Bortel is approximately 1hr. and 20 minutes from where I live and I would definitely consider making the drive to buy there again, great dealership. Job well done, and thanks to all involved. John
Been buying my vehicles from Christin and Vanbortel for over 20 years. I feel comfortable and she treats me with respect and is very knowledgeable about her products.
Dan Happ is AWESOME! Best car dealership experience, ever! My wife and I have never been so favorably impressed. To start, the overall atmosphere/ambiance of the showroom was relaxing & welcoming. Dan was so knowledgeable, so personable, so charming! My wife appreciated his ability to understand her finely-tuned sense of aesthetics, and helped ease the transition from driving some cute car from Los Angeles….to driving a full-size pick-up truck. As for me, I was under some time constraints to purchase a “tow vehicle” for a recently purchased travel trailer. Had to wrap it up in two days, in order to make the trip to meet the trailer’s seller, to transact the deal. Dan made it happen! He definitely went way out of his way to accommodate our quick turnaround, and we will never forget him. He didn’t push his own agenda; instead, just listened to us, and went with the flow. Comfortable & fun! THANKS FOR EVERYTHING, DAN!
Fantastic dealership to buy a car from! Would highly recommend for sure. Would buy from again!
As always a cut above the rest. Welcoming, courteous and professional. A superb dealer with superb service.
No pressure and a great team. Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago
Great atmosphere and sales staff. No pressure, fast transaction and easy process. Very good tech support.
We had a great car buying experience with Anthony, best experience ever. Very stress free
Very easy to work with and friendly. No pressure from the sales team. Steve Miller was my sales person and made the whole experience very easy
Everyone is great and good at what they do. Always able to assist with what needs to be done
Very helpful service department. Knowledgeable and kind. It’s very helpful to have a shuttle on site.
Have always been responsive and informative with regards to recommendations . Report back with any suggestions or concerns and have good hours to meet customers needs
Professional, friendly, and honest. Enjoy the no haggle one price. At Vanbortel this a pleasure to shop and purchase a new car.
Friendly professional advisors excellent service manager. Will come back to Van Bortel Ford for future service and to purchase.
VanBortel Ford made my recent new car purchase excellent experience Cass the sales consultant was friendly knowledgeable and helpful- explained the vehicle I was interested in and Cass found it on the lot Thank you so much Dwayne the computer tech explained Sync 4 on the vehicle with hands on experience in a concise manner-went through the entire screen prompts and saved me countless hours reading the manual like I did in previous vehicles Bryan the financial manager answered all my questions as I requested Ford premium care/maintenance plan/tire pro as well as undercoating Bryan went through all the details of the Ford plans which are primo at least for me Also Bryan answered questions I had after purchasing the vehicle-again thanks Van Bortel Ford really does put the customer first as Ms Kitty van Bortel says Good vibes
Never disappointed. Been using them for years!! True estimates of time, customer service, cost, communication and quality of repairs and maintenance. Will continue to use them.👍 ⭐️⭐️⭐️⭐️⭐️
The quick Lane works great for me. I try to show up early and most of my service can be done that way. These are great folks and I'm tickled they take care of my car
Every time I visit Van Bortel Ford Quick Lane or the main service department I am confident and happy with the visit.everyone is glad to help take care of my vehicles.I'm happy to do business there. Dale Hill.
The dealership was easy to work with, friendly, knowledgeable, good with communication, and able to work well with me even though I was out of state.
Excellent service. There is no better personnel I have found than Van Bortel. Thank you again. KUDOS!
Drove 1350 miles from Florida to do business here, because of the way they treated me when I lived in Rochester. I saved a lot of money vs buying in Florida, but I still would have come to Van Bortel if the price were the same.
Van Bortel Ford always takes care of me and I know that making me happy is their highest priority.
Steve Miller and the whole team at Van Bortel Ford are top Notch! I drove 6 hrs to pick up a new Bronco Raptor and trade in my vehicle and they surpassed every expectation I had! Great customer service all around. Thank you Steve😀
This dealership always gives excellent customer service to its customers. Employees are always helpful, knowledgeable and courteous.
Welcome to Van Bortel Ford
Ford dealership in East East Rochester, NY
If you want to get around Geneva, Avon, or Buffalo in a world-class Ford automobile, Van Bortel Ford, Inc is the only dealership you should visit. We are located in East Rochester, and since 2001 we have provided East Rochester car consumers with an outstanding selection of vehicles and first-rate services. Find out how we make the car-buying process easier and more enjoyable and check out some of the best models in our inventory.
Exceptional Ford Inventory
If you need to pick out your next car, once you discover our exciting selection of vehicles, you'll want to come straight to our dealership. For starters, we keep in stock the newest, most dependable Ford vehicles on the market. From rock-solid pickup trucks such as the F-150 to feature-filled SUVs such as the Explorer, our inventory is full of high-end automobiles that we're sure you're going to love.
Van Bortel Ford, Inc is also your go-to destination for dependable and wallet-friendly used automobiles. On our lot, you'll find a variety of quality makes and models that should make getting around your town much easier. We even have an excellent selection of commercial vehicles that are the perfect option for your small business. One of our sales professionals is ready and waiting to show you around our lot and help you select the new, used, or commercial vehicle that best matches your needs.
Financing Services
Applying for a loan is the part of the car-buying process that people tend to worry about the most. When you shop with us, the loan application process will be easy, thanks to our experienced financing team.
One of our finance professionals can sit down with you to discuss your finances and help you apply for a loan so that you can purchase the quality car that you deserve. If you don't have time in your schedule, we have several tools on our website that can help you get your financing in order. You can apply for financing, value your trade-in, and estimate your monthly payments from the convenience of your own home.
The Best Parts and Service
As a car owner, you want to know that your vehicle will always run the way that you need. If you've noticed some performance issues with your automobile, or you need to schedule a regular tune-up, you can get help from our top-notch parts and service department.
When you need a part for a repair, our team can help you find the right part for your car and then install it quickly and correctly. Our experienced mechanics are also your best resource for ongoing vehicle maintenance, including tire rotations, oil changes, and more. When you work with our team, your automobile will be in the right hands.
Visit Our Lot
Van Bortel Ford, Inc is the top new and used car dealer in East Rochester, and we can help you find an automobile that you'll have fun driving around Buffalo, Geneva, and Avon every day. Take a trip to our lot to browse our selection of vehicles, or find your perfect model using our website.
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71 Marsh Rd. - East Rochester, NY 14445